Veterans Preferred - PRINCIPAL SOLUTION ENGINEER - SAP CRM (MULTIPLE OPENINGS)
Company: American Water
Location: Camden
Posted on: May 5, 2024
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Job Description:
Military Veterans are Encouraged to Apply. -Share Our Purpose. Be
Yourself. Feel Valued.
People are the heart of our business. As an American Water
employee, you will be offered a competitive salary and health
benefits package, along with opportunities to develop, grow, and
evolve your career. Our benefits packages focus on key areas such
as health & wellness, emotional & well-being, and savings for
current & future goals.
We are Beautifully Different . We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we
embrace different ideas, viewpoints, experiences, and backgrounds.
American Water is the best choice for your next role! Click here
for more information on our inclusion, diversity, and equity
journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and
wastewater utility company in the United States. With a history
dating back to 1886, We Keep Life Flowing - by providing safe,
clean, reliable and affordable drinking water and wastewater
services to more than 14 million people across 14 regulated
jurisdictions and 18 military installations. American Water's 6,500
talented professionals leverage their significant expertise and the
company's national size and scale to achieve excellent outcomes for
the benefit of customers, employees, investors and other
stakeholders.
As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the
next 10 years. The company has a long-standing history of executing
its core operations, aligned with sustainable best practices,
through its commitments to safety, affordability, customer service,
protecting the environment, an inclusive workforce and
strengthening communities.
American Water has been recognized on the 2023 Bloomberg
Gender-Equality Indexfor the fifth consecutive year, ranked 18th on
Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the
U.S. Department of Homeland Security SAFETY Act designation and
U.S. Environmental Protection Agency's WaterSense - Excellence
Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on
LinkedIn , Facebook , Twitter and Instagram .
Primary Role
PRINCIPAL SOLUTION ENGINEER - SAP CRM (MULTIPLE OPENINGS)
American Water Works Company (Camden, NJ) to be responsible for the
requirements analysis and detailed design of SAP CRM business
processes, for configuration and testing of SAP CRM applications,
and for related deployment activities. Specific job duties include:
overseeing the design process, implementation, and ongoing
enhancements for the overall SAP CRM and SAP Cloud for Customer
Module; providing subject matter expertise on SAP's best practices
for implementing SAP CRM and Cloud for Customer business processes;
leading workshops in gathering business requirements, influencing
adoption of standard SAP processes, identifying and handling gaps
while minimizing development effort; analyzing and documenting
requirements and design solutions for the business process
scenarios; designing the technology solution in order to fulfill
business requirements, including design frameworks, documentation
and proof of concept needs while adhering to documentation,
configuration, security, development, and testing standards and
guidelines; participating and contributing to Business Workshops
and helping designing the solutions per industry standards;
configuring Business master data set up and knowledge in
replication to other system; preparing Functional Specification and
Interface Design Documents; verifying project deliverables for
completeness and quality; working with client business stakeholders
to review and approve these deliverables; analyzing existing custom
developments, objects, and modifications, and evaluating the impact
of changes on them; ensuring consistent, timely and effective
communications with internal and external stakeholders; tracking
customer satisfaction; and providing input and assistance to other
IT projects related to ERP if required. Must hold a Bachelor of
Science degree in Computer Science, Computer Applications,
Information Technology, or related field of Engineering. Must have
five (5) years of progressively responsible previous work
experience in the position offered or related with SAP CRM. Must
know (through academic training or work experience) IVR integration
for CCS solution; SAP CRM Middleware Integration with SAP ISU; SAP
CRM Order to Cash/Meter to Cash Process Support; SAP BI Data Model
Integration with SAP CRM and SAP Enhancement pack upgrade; SAP ISU
cross-functional support and custom code development; SAP ABAP,
HPQC, HP ALM.
Join American Water... We Keep Life Flowing ---
American Water is firmly committed to Equal Employment Opportunity
(EEO) and prohibits employment discrimination for employees and
applicants based on his or her age, race, color, pregnancy, gender,
gender identity, sexual orientation, national origin, religion,
marital status, citizenship, or because they are an individual with
a disability, protected veteran or other status protected by
federal, state, and local laws.
Nearest Major Market: Philadelphia
Keywords: American Water, Camden , Veterans Preferred - PRINCIPAL SOLUTION ENGINEER - SAP CRM (MULTIPLE OPENINGS), Professions , Camden, New Jersey
Click
here to apply!
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