Solutions Engineer
Company: Synapse International
Location: Baltimore
Posted on: October 24, 2024
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Job Description:
Solutions EngineerLocation: Maryland (Onsite/Hybrid)Company
OverviewPlataine is the leading provider of Industrial IoT and
AI-based optimization cloud software for advanced manufacturing.
Plataine's software provides intelligent, connected Digital
Assistants leveraging state-of-the-art, patent-protected
technologies, empowering manufacturers to make optimized decisions
in real time. Our customers and partners include Airbus, Boeing,
GE, Renault F1 Team, SAP, Google Cloud, Siemens, McKinsey, and
others.For more information, see .RoleAs a member of the Plataine
Professional Services team, the Solution Engineer & Customer
Success Specialist plays a pivotal role in an exciting,
customer-facing position that combines technical expertise with
interpersonal skills to successfully implement Plataine's product
offerings, support post-sales activities, implementation, and
customer success, and ensure customer satisfaction.The Solution
Engineer & Customer Success Specialist will work closely with
customers and partners to understand their business requirements
and pain points. This role involves participating in the
solution-design process, leading the implementation of production
optimization solutions, providing technical support during and
after implementation, and offering on-site assistance to customers
during testing and go-live phases. Additionally, the Solution
Engineer & Customer Success Specialist will collaborate with the
sales team on pre-sales activities, including solution scoping,
demonstrations, and addressing technical questions.Main
Responsibilities:
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Keywords: Synapse International, Camden , Solutions Engineer, Engineering , Baltimore, New Jersey
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