Director, Technical Program Management - Machine Learning
Company: Capital One
Location: East Elmhurst
Posted on: October 29, 2024
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Job Description:
Center 1 (19052), United States of America, McLean,
VirginiaDirector, Technical Program Management - Machine
LearningAre you interested in leading programs that deliver on
critical business goals and build large scale products &
platforms?
About Capital One: At Capital One, we're changing banking for good.
We were founded on the belief that no one should be locked out of
the financial system. We're dedicated to helping foster a world
where everyone has an equal opportunity to prosper.
We believe that Machine Learning (ML) represents the biggest
opportunity in financial services today, and is a chance to
revolutionize the industry. Capital One's commitment to Machine
Learning has sponsorship from the CEO, the Board of Directors, and
the executive committee of the company. The Machine Learning
Experience (MLX) org is at the heart of this effort, and is leading
the way in building and delivering platforms, intelligent customer
experiences that supercharge responsible ML across Capital One.
About the team:As a Senior Manager of Technical Program Management
(TPM) on Capital One's Enterprise Machine Learning team, you will
execute on high priority enterprise level initiatives, and
influence across our organization. Specifically, you will be
partnering closely with product, engineering, data scientists, and
other cross functional teams to create roadmaps, scope programs
aligning them with business priorities, define milestones and
success metrics, and build scalable, secure, reliable, efficient ML
products and platforms. This role will be responsible for big
picture thinking, presenting to executive stakeholders, and holding
engineering teams accountable for overarching delivery goals.
In addition to the technical program, you will also work to pave
the way for an expanding TPM discipline within the team, by
leveraging your industry knowledge and experience to teach the
organization what a great TPM can achieve.
Our TPM Sr. Managers have:
Strong technical backgrounds (ideally building highly scalable
platforms, products, or services) with the ability to proactively
identify and mitigate technical risks throughout delivery
life-cycle
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
A quantitative approach to problem solving and a collaborative
implementer to holistic solutions; a systems thinker
Ability to simplify the technically complex and drive well-educated
decisions across product, engineering, design, and data science
representatives
Deep focus on execution, follow-through, accountability, and
results
Exceptional cross-team collaboration; able to work across different
functions, organizations, and reporting boundaries to get the job
done.
Highly tuned emotional intelligence, good listener, and deep seated
empathy for teams and partners
Previous experience with machine learning (building models,
deploying models, setting up cloud infrastructure and/or data
pipelines) and familiarity with major ML frameworks such as
XGBoost, PyTorch, AWS SageMaker, etc.
Manage program communications with key stakeholders at all levels
across the company to enable transparency and timely information
sharing
Serve as the connective tissue across functions, business units,
bringing teams together to foster collaboration, improve
decision-making, and deliver value for customers, end to end
Basic Qualifications:
Bachelor's degree
At least 7 years of experience managing technical programs
Preferred Qualifications:
7+ years of experience designing and building data-intensive
solutions using distributed computing
3+ years of experience in building distributed systems & highly
available services using cloud computing services / architecture -
preferably using AWS
3+ years experience building highly scalable mobile products &
platforms
3+ years of experience with Agile delivery
3+ years years experience delivering large and complex programs -
where you own the business or technical vision, collaborate with
large cross-functional teams, secure commitments on deliverables
and unblock teams to land business impact
Experience in building systems & solutions within a highly
regulated environment
Bachelor's degree in a related technical field (Computer Science,
Software Engineering)
MBA or Master's Degree in a related technical field (Computer
Science, Software Engineering) or equivalent experience
At this time, Capital One will not sponsor a new applicant for
employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are
listed below, by location. Please note that this salary information
is solely for candidates hired to perform work within one of these
locations, and refers to the amount Capital One is willing to pay
at the time of this posting. Salaries for part-time roles will be
prorated based upon the agreed upon number of hours to be regularly
worked.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director,
Technical Program ManagementSan Francisco, California (Hybrid
On-Site): $246,900 - $281,800 for Director, Technical Program
ManagementCandidates hired to work in other locations will be
subject to the pay range associated with that location, and the
actual annualized salary amount offered to any candidate at the
time of hire will be reflected solely in the candidate's offer
letter.
This role is also eligible to earn performance based incentive
compensation, which may include cash bonus(es) and/or long term
incentives (LTI). Incentives could be discretionary or non
discretionary depending on the plan.Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the Capital One Careers website. Eligibility varies based on
full or part-time status, exempt or non-exempt status, and
management level.
This role is expected to accept applications for a minimum of 5
business days.No agencies please. Capital One is an equal
opportunity employer committed to diversity and inclusion in the
workplace. All qualified applicants will receive consideration for
employment without regard to sex (including pregnancy, childbirth
or related medical conditions), race, color, age, national origin,
religion, disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting
process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not
liable for third-party products, services, educational tools or
other information available through this site.
Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One
Canada, any position posted in the United Kingdom is for Capital
One Europe and any position posted in the Philippines is for
Capital One Philippines Service Corp. (COPSSC).
Keywords: Capital One, Camden , Director, Technical Program Management - Machine Learning, Executive , East Elmhurst, New Jersey
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