Full Time Commercial Reservations Sales Representative - Rental - Onsite
Company: Penske
Location: Reading
Posted on: September 25, 2024
|
|
Job Description:
Position Summary: In the Commercial Reservations Sales
Representative role, we supply commercial truck fleets to some of
the largest organizations in the world. We currently seek outgoing,
customer focused individuals to become the single point of contact
for some of our largest established National Rental Accounts across
the country. You'll be part of a dedicated team who will provide a
fast, friendly reservation process for our customers. Every phone
call you answer is an opportunity to keep product moving to meet
deadlines, keep houses being built, food delivered to grocery
stores, medicine delivered to hospitals and packages delivered on
time! We provide top of the line equipment at the best price
possible all while providing a legendary customer experience!
Primary Job Tasks: Ability to navigate and use multiple computer
programs at once with the ability to troubleshoot Being
self-sufficient with time management. This includes clocking in and
out on time Communicating effectively with daily checking of emails
and being available in Microsoft Teams chat Handle inbound calls to
include customer service and reservation needs Place outbound calls
to rental facilities and to District and Area Rental Managers Meet
call quality standards Apply coaching recommendations based on
Supervisor's feedback Schedule: Open 7 days a week - Monday through
Friday 6:00AM-10:00PM, Saturday and Sunday 8:00AM-4:00PM eastern
time As part of your regular schedule you will need to work a
Saturday or a Sunday. If you want to work both, great! You are
scheduled a 30-minute lunch/dinner break Monday through Friday and
two 15-minute breaks daily Training: 2-weeks and runs Monday
through Friday from 9:00AM-5:30PM eastern time Qualifications: High
school diploma or equivalent required Possess integrity and high
moral code to make ethical business decisions. Ability to type,
listen and think of an appropriate solution to your customer's
needs all while keeping up a lively verbal exchange. And you'll
need to be fast - customers don't want to wait Displays enthusiasm,
great voice tone and empathy. Ability to adapt in any situation
while remaining positive and calm when faced with difficult
obstacles. Ability to successfully follow a sales strategy to
overcome customer objections and maximize revenue Basic math,
logic, geography and problem-solving skills as well as the ability
to follow specific instructions are also required Regular,
predictable, full attendance is an essential function of the job
Willingness to work the required schedule, work at the specific
location required, complete Penske employment application, submit
to a background investigation (to include past employment,
education, and criminal history) and drug screening are required.
Physical Requirements: -The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. -The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. -While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. -Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Penske is an Equal Opportunity
Employer. About Penske Truck Leasing Penske Truck Leasing Co.,
L.P., headquartered in Reading, Pennsylvania, is a partnership of
Penske Corporation, Penske Automotive Group, and Mitsui & Co., Ltd.
A leading global transportation services provider, Penske operates
more than 260,000 vehicles, employs more than 29,000 people, and
serves customers from more than 1,000 locations in North America,
South America, Europe, Australia, and Asia. Product lines include
full-service truck leasing, contract maintenance, commercial and
consumer truck rentals, used truck sales, transportation and
warehousing management and supply chain management solutions. Visit
http://www.GoPenske.com to learn more. Job Family: Customer
Experience Address: 100 Gundy Drive Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P. Req ID: 2408957 Date
posted: 09/15/2024
Keywords: Penske, Camden , Full Time Commercial Reservations Sales Representative - Rental - Onsite, Hospitality & Tourism , Reading, New Jersey
Click
here to apply!
|